Terms of Service

Last updated: February 13, 2025

1. Acceptance of Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you ("you" or "your") and CasmoAI ("CasmoAI," "we," "our," or "us") governing your access to and use of the CasmoAI platform, website, and related services (collectively, the "Service").

By accessing or using the Service, you represent and warrant that you have the legal capacity and authority to enter into these Terms. If you are using the Service on behalf of an organization, you represent and warrant that you are authorized to bind that organization to these Terms, and references to "you" shall include such organization. If you do not agree to these Terms, you must not access or use the Service.

2. Description of Service

CasmoAI provides AI-powered document processing, data extraction, automated review, and collaboration tools designed to help individuals and organizations manage document-intensive workflows. The Service includes, but is not limited to:

  • Document upload, processing, and intelligent data extraction
  • AI-powered document classification, review, and analysis
  • Automated review workflows with customizable rules and criteria
  • AI chat assistants for document-related queries and analysis
  • Team collaboration and organizational management features
  • Application programming interfaces (APIs) for programmatic access to the Service

We reserve the right to modify, update, suspend, or discontinue any part of the Service at any time, with or without notice. We shall not be liable to you or any third party for any modification, suspension, or discontinuation of the Service or any part thereof.

3. User Accounts

To access certain features of the Service, you must create an account. When creating and maintaining your account, you agree to:

  • Provide accurate, current, and complete information during registration and keep such information up to date
  • Maintain the security and confidentiality of your account credentials, including your password
  • Immediately notify us of any unauthorized use of your account or any other breach of security
  • Accept responsibility for all activities that occur under your account, whether or not authorized by you
  • Not share your account credentials with any third party or permit any third party to access the Service through your account

We reserve the right to disable, suspend, or terminate any account at our sole discretion, including for failure to comply with these Terms or if we reasonably believe that account activity may cause harm to the Service, other users, or third parties.

4. Acceptable Use

You agree to use the Service only for lawful purposes and in accordance with these Terms. You shall not, and shall not permit any third party to:

  • Upload, transmit, or otherwise make available any content that is unlawful, harmful, threatening, abusive, defamatory, obscene, or that infringes upon any intellectual property rights or other rights of any party
  • Attempt to gain unauthorized access to any part of the Service, other accounts, computer systems, or networks connected to the Service
  • Use the Service to distribute malware, viruses, worms, Trojan horses, or any other harmful or malicious code
  • Interfere with, disrupt, or create an undue burden on the Service, its servers, or the networks connected to the Service
  • Use any automated means, including bots, scrapers, crawlers, or other automated tools, to access, collect data from, or interact with the Service without our prior written consent
  • Reverse engineer, decompile, disassemble, or otherwise attempt to derive the source code or underlying algorithms of the Service
  • Sublicense, resell, rent, lease, or otherwise transfer your rights to use the Service to any third party without our prior written consent
  • Use the Service in any manner that could disable, overburden, impair, or interfere with any other party's use of the Service
  • Violate any applicable local, state, national, or international law or regulation in connection with your use of the Service

We reserve the right to investigate and take appropriate action against anyone who, in our sole discretion, violates these provisions, including without limitation, removing content, suspending or terminating the offending user's account, and reporting such activity to law enforcement authorities.

5. Intellectual Property

Your Content. You retain all ownership rights in and to the content, documents, data, and other materials you upload, submit, or otherwise make available through the Service ("Your Content"). By uploading Your Content, you grant CasmoAI a limited, non-exclusive, worldwide, royalty-free license to use, process, store, reproduce, and display Your Content solely for the purpose of providing, maintaining, and improving the Service and as otherwise described in our Privacy Policy.

CasmoAI Property. The Service, including all software, algorithms, user interfaces, text, graphics, logos, trademarks, and other content provided by CasmoAI (collectively, "CasmoAI Property"), is owned by CasmoAI or its licensors and is protected by applicable intellectual property laws, including copyright, trademark, and patent laws. You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the Service in accordance with these Terms. No rights or licenses are granted to you by implication or otherwise, except as expressly set forth herein.

Feedback. If you provide us with any suggestions, comments, ideas, improvements, or other feedback regarding the Service ("Feedback"), you hereby assign to CasmoAI all rights, title, and interest in such Feedback, and we shall be entitled to use, implement, and exploit such Feedback without restriction, attribution, or compensation to you.

6. AI-Powered Services and Disclaimers

The Service utilizes artificial intelligence and machine learning technologies to process your documents and data. You acknowledge and agree that:

  • AI-generated outputs, including data extractions, classifications, summaries, and review results, are provided for informational purposes and may contain errors, inaccuracies, or omissions
  • You are solely responsible for reviewing, verifying, and validating all AI-generated outputs before relying upon or acting on them
  • CasmoAI does not guarantee the accuracy, completeness, reliability, or fitness for a particular purpose of any AI-generated output
  • The Service should not be used as a substitute for professional advice, including legal, financial, medical, or compliance advice
  • CasmoAI shall not be liable for any decisions, actions, or omissions made in reliance upon AI-generated outputs
  • AI models and capabilities may be updated, modified, or improved over time, which may affect the nature and quality of outputs

7. Payment, Billing, and Subscriptions

Certain features of the Service require a paid subscription. By selecting a paid plan, you agree to the following:

  • You authorize CasmoAI to charge the applicable fees to your designated payment method at the beginning of each billing cycle
  • Subscriptions automatically renew at the end of each billing period unless you cancel before the renewal date
  • All fees are quoted in the currency specified at the time of purchase and are exclusive of applicable taxes, which you are responsible for paying
  • You are responsible for providing accurate and current payment information and for promptly updating such information as necessary
  • Failure to pay applicable fees may result in suspension or termination of your access to paid features

We reserve the right to change our pricing at any time. For existing subscribers, price changes will take effect at the start of the next billing cycle following reasonable advance notice. All payments are non-refundable except as expressly stated in these Terms or as required by applicable law.

8. Confidentiality

We understand that the documents and data you process through the Service may contain confidential, proprietary, or sensitive information. We will treat Your Content as confidential and will not disclose it to third parties except as necessary to provide the Service, as described in our Privacy Policy, or as required by law. Our obligations regarding the handling of your data are further described in our Privacy Policy, which is incorporated into these Terms by reference.

9. Warranty Disclaimer

THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, CASMOAI DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. CASMOAI DOES NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED FROM CASMOAI OR THROUGH THE SERVICE SHALL CREATE ANY WARRANTY NOT EXPRESSLY STATED IN THESE TERMS.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL CASMOAI, ITS AFFILIATES, DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO DAMAGES FOR LOSS OF PROFITS, REVENUE, GOODWILL, DATA, USE, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR IN CONNECTION WITH:

  • Your access to, use of, or inability to access or use the Service
  • Any conduct or content of any third party on the Service
  • Any content obtained from the Service, including AI-generated outputs
  • Unauthorized access, use, or alteration of your transmissions or content
  • Any errors, inaccuracies, or omissions in AI-generated outputs or extracted data
  • Any decisions or actions taken in reliance on the Service or its outputs

IN NO EVENT SHALL CASMOAI'S TOTAL AGGREGATE LIABILITY ARISING OUT OF OR IN CONNECTION WITH THESE TERMS OR YOUR USE OF THE SERVICE EXCEED THE GREATER OF (A) THE AMOUNTS PAID BY YOU TO CASMOAI DURING THE TWELVE (12) MONTH PERIOD IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS ($100).

11. Indemnification

You agree to indemnify, defend, and hold harmless CasmoAI, its affiliates, and their respective directors, officers, employees, and agents from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or in connection with: (a) your use of or access to the Service; (b) your violation of these Terms; (c) your violation of any third-party rights, including intellectual property, privacy, or other proprietary rights; (d) Your Content or any data you submit through the Service; or (e) any claim that Your Content caused damage to a third party. This indemnification obligation shall survive the termination of these Terms and your use of the Service.

12. Termination

We may terminate or suspend your access to the Service, in whole or in part, at any time and for any reason, including but not limited to a breach of these Terms. Upon termination:

  • Your right to access and use the Service shall immediately cease
  • We may delete your account and associated data in accordance with our Privacy Policy and data retention practices
  • Provisions of these Terms that by their nature should survive termination shall continue in full force and effect, including without limitation Sections 5, 9, 10, 11, 13, and 14

You may terminate your account at any time by contacting us or using the account deletion feature within the Service. We will make reasonable efforts to allow you to export Your Content prior to deletion. Following termination, we will delete or anonymize your data in accordance with our Privacy Policy, except where retention is required by law.

13. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which CasmoAI operates, without regard to its conflict of laws principles.

Any dispute, controversy, or claim arising out of or relating to these Terms, or the breach, termination, or invalidity thereof, shall first be attempted to be resolved through good-faith negotiation between the parties. If the dispute cannot be resolved through negotiation within thirty (30) days, either party may pursue resolution through the courts of competent jurisdiction. You agree to submit to the personal and exclusive jurisdiction of such courts.

14. General Provisions

14.1 Entire Agreement

These Terms, together with the Privacy Policy and any other agreements or policies incorporated by reference, constitute the entire agreement between you and CasmoAI regarding the Service and supersede all prior or contemporaneous agreements, proposals, representations, and communications, whether oral or written.

14.2 Severability

If any provision of these Terms is held to be invalid, illegal, or unenforceable by a court of competent jurisdiction, such provision shall be modified to the minimum extent necessary to make it valid and enforceable, and the remaining provisions shall continue in full force and effect.

14.3 Waiver

The failure of CasmoAI to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. Any waiver of any provision of these Terms shall be effective only if in writing and signed by CasmoAI.

14.4 Assignment

You may not assign or transfer these Terms or your rights hereunder, in whole or in part, without the prior written consent of CasmoAI. CasmoAI may assign these Terms at any time without notice or consent. Subject to the foregoing, these Terms shall bind and inure to the benefit of the parties, their successors, and permitted assigns.

14.5 Force Majeure

CasmoAI shall not be liable for any failure or delay in performing its obligations under these Terms to the extent such failure or delay results from circumstances beyond its reasonable control, including but not limited to natural disasters, acts of government, power failures, internet or telecommunications failures, or cyberattacks.

15. Changes to These Terms

We reserve the right to modify these Terms at any time. If we make material changes, we will notify you by posting the updated Terms on this page and updating the "Last updated" date at the top. We may also provide additional notice through email or in-app notifications for significant changes. Your continued use of the Service after the effective date of any modifications constitutes your acceptance of the revised Terms. If you do not agree to the modified Terms, you must discontinue your use of the Service.

16. Contact

If you have any questions, concerns, or notices regarding these Terms of Service, please contact us at:

CasmoAI
Email: hasaan@casmoai.com